SmartVend Pty Ltd. ABN 90 160 377 793 (referred to us we/us/our) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.
Account means a unique account created for you to access the Website or the App or parts of either of them.
App refers to the Stock Locker Rewards app and any other app we make available from time to time.
Cookies are small files that are placed on your computer, mobile device or other device by a website, containing the details of your browsing history on that website among its many uses.
Device means any device that can access the Website or the App such as a computer, a mobile phone or a digital tablet.
Service Provider means any natural or legal person who processes Personal Information on our behalf. It refers to third-party companies or individuals employed by us to facilitate, provide, manage or analyse the usage of the Website or the App.
Usage Data refers to data collected automatically, either generated by the use of the Website or the App or from the Website or the App infrastructure itself (for example, the duration of a page visit).
Website refers to our website at www.smartvend.com.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
We may collect Personal Information in many ways including:
Usage Data is collected automatically when using the Website or the App.
Usage Data may include information such as your Device’s Internet Protocol address, browser type, browser version, the pages of the Website or the App that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Website or the App by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit the Website or the App or when you access the Website or the App by or through a mobile device.
While using the App, in order to provide features of the App, we may collect, with your prior permission:
We use this information to provide features of the App, and to improve and customise the App. The information may be uploaded to our or a Service Provider’s server or it may be simply stored on your Device.
You can enable or disable access to this information at any time, through your Device settings.
We use Cookies and similar tracking technologies to track the activity on the Website and the App and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse the Website and the App. The technologies we use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your Device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
with your consent, or where required or authorised by law.
We may use Personal Information for the following primary purposes:
In addition to using your Personal Information for the primary purposes explained above, we may also use your Personal Information:
We may share your Personal Information in the following situations:
The Website or the App may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
You may access the Personal Information we hold about you and to update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us.
You can find our contact details on our website at www.smartvend.com.au.
